Site: https://colombinearlequin.com This site is produced by SAS Colombine & Arlequin, with capital of 5000 €, registered with the Trade and Companies Register of Paris under the number 82171763400025.
Registered office: 29 rue Tronchet, 75008 Paris.
Contact: Tel: 01-42-66-08-40
This site is hosted by the company 1 & 1 Internet SARL 7, Place de la Gare BP 70109 57201 Sarreguemines Cede Characteristics of the offered products and services: The site https://colombinearlequin.com is an online sales site accessible through the Internet, offering for sale a selection of Socks for men , Tights and socks for Women and Children.
This site is intended for private, personal and non-commercial use only.
Terms of Sales
These General Terms and Conditions of Sale are concluded on the one hand by the company COLOMBINE & ARLEQUIN with a capital of 5000 € whose head office is, 29 rue Tronchet 75008 Paris, registered with the Paris Trade and Companies register under the number 821 717 634 00025 and on the other hand, by any particular end buyer wishing to make a purchase within the framework of a distance sale via the COLOMBINE ET ARLEQUIN website, hereinafter referred to as the "Customer".
The purpose of these General Conditions of Sale is, firstly, to inform any potential consumer of the terms and conditions in which the seller sells and delivers the products ordered and, secondly, to define the rights and obligations of the parties in connection with the sale of products by the seller to the consumer. They apply, without restrictions or reservations, to all sales, by the company COLOMBIEN ET ARLEQUIN, products offered on its website called colombinesarlequins.com.
Consequently, the fact for any person to order a product offered for sale on the COLOMBINE & ARLEQUIN website means full acceptance of these General Terms and Conditions of Sale, which the Customer acknowledges having read prior to his order. The company COLOMBINE & ARLEQUIN reserve the right to modify these Terms and Conditions of Sale at any time. In this case, the applicable conditions will be those in force on the date of the order by the Customer. These General Terms and Conditions of Sale shall prevail over all other conditions contained in any other document, unless prior, express and written waiver.
The selling prices of products online on the website of the company COLOMBINE & ARLEQUIN indicated in euros, are those in effect at the time of registration of the order form by the Customer. They do not include the shipping costs, invoiced in addition to the price of the products purchased according to the amount of the order. The shipping costs will be indicated before the registration of the order by the Customer. The Company COLOMBINE & ARLEQUIN reserve the right to modify its prices at any time, being however understood that the price appearing in the catalog the day of the order will be the only one applicable to the purchaser. The prices include the value-added tax (VAT) applicable on the day of the order, any change of the applicable rate will be automatically reflected on the price of the products sold by the Company COLOMBINE & ARLEQUIN within its website. Regarding VAT: - The order will be established TTC. The prices take into account the VAT applicable on the day of the order. Any change in the applicable rate will be reflected in the prices of the products. - Delivery in DOM TOM. At the arrival of the package, the buyer will be required to clear his goods by paying the duties and taxes at the entrance of the department or territory. - Delivery outside the European Union: Customs duties or other local taxes or import duties or state taxes may be payable. These rights are not the responsibility of COLOMBINE & ARLEQUIN. They will be your responsibility and are your sole responsibility both in terms of declarations and payments to the competent authorities of your country.
Expeditions and returns
Shipping of your package
Packages are usually shipped within 2 days after receipt of payment. They are shipped via COLISSIMO, a quick service delivery company from LA POSTE, with a tracking number. Whatever the delivery method chosen, we send you a link to track your package online. The shipping costs include the preparation and packing costs as well as the shipping costs. The preparation costs are fixed, while the shipping costs vary according to the total weight of the package. We recommend that you group all your items in one order. We can not combine two orders placed separately and shipping charges apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.
Box sizes are appropriate and your items are properly protected.
For any return, you must submit your request by email to: firstname.lastname@example.org by giving reasons for your request, if it is approved by our customer service, a Colissimo return slip will be sent to you by email to return to us your parcel.
Operation of the site
The Company COLOMBINE & ARLEQUIN expressly reserve the right at any time to add new articles, to delete all or part of the Products sold or presented on the catalog of the site, to change their presentation or to stop marketing on its site, and this without having to notify the Client in advance. Products and services are offered within the limits of available stocks.
For each product selected on the site colombinearlequin.com, you will be able to display a summary page, taking the photo of the article, its description, its color, its unit price, and the proposed sizes. You must check the accuracy of your selection before confirming your order The photographs, graphics and descriptions of the products offered for sale are only indicative and do not engage the seller. The photographs illustrating the products are not contractual. The company COLOMBINE & ARLEQUIN can not be held responsible for any errors including typographical or differential color "screen-reality".
Customers wishing to purchase a product or service must:
-Create an "account" (by filling in the identification form on which he will indicate all the requested details) identified by his e-mail address and a password that he will have to choose. -
-Fill the online order form giving all the references of the products or services chosen;
- validate his order after having verified it;
- make the payment in the prescribed conditions;
- confirm your order and payment. The fact of placing order means the full acceptance of these general conditions of sale which are accessible at any time on the site and in particular when validating the order. These general conditions of sale constitute the only agreement between the parties and take precedence over any other document. In order to validate the order, the customer is asked to click on the "validate" icon, which is the first "click". It is then presented to the customer the Terms and Conditions applicable to the sale of articles on the site colombinearlequin.com" so that the customer can read and / or print them.
-The customer will have to accept the terms of said General Conditions by clicking on the button «
accept ", this being the second" click ".
The "double click validation" associated with the authentication and non-repudiation procedure and the protection of all messages constitutes an electronic signature. This electronic signature has between the parties the same value as a handwritten signature in accordance with Article 1316-1 of the Civil Code.
Any purchase order signed by the consumer by "this double click of validation" constitutes an irrevocable acceptance that can only be called into question in the cases limited in this contract to the articles "guarantee of satisfaction"
and "availability of products" .
All data provided and the recorded confirmation will be worth proof of the transaction. The COLOMBINE & ARLEQUIN Company will communicate by e-mail confirmation of the registered order. The sale will be considered final only after sending the Customer the confirmation of the order by COLOMBINE & ARLEQUIN and collection by it of the full price.
The COLOMBINE & ARLEQUIN Company recommends that the Client keep this information on a paper or computer document.
Items are only deliverable within the limits of available stocks. In this context, indications on the availability of items are provided to you at the time of the passage of the order. In the absence of availability of the product, the company COLOMBINE & ARLEQUIN undertakes to inform the buyer as soon as possible. The buyer will then have the opportunity to choose another item or cancel the order and be refunded. In case of partial delivery of products, only the amount actually delivered will be charged on the credit card. In case of payment by check, the company COLOMBINE & ARLEQUIN will refund by check the overpayment. The site contains a commercial proposal for the sale of articles, which is not exhaustive of the articles sold by the company COLOMBINE & ARLEQUIN. To ensure a better quality of service and availability of our products, purchases made on the site "colombinearlequin.com" are limited by reference to 10 articles.
Security and Payment Methods
Payment must be made when ordering by the Customer. At no time, the sums paid can not be considered as a deposit or installments. All orders are payable in euros.
The payment is made by credit card bearing the acronym CB or by check for the customers of Metropolitan France exclusively. All payment transactions are made directly with ATOS, the secure payment specialist on the Internet.
The transaction is secured by SSL technology, that is to say that your bank details circulate on the Internet encrypted (and therefore secure) between your computer and the SIPS tele-payment server of our partner ATOS, and never arrive on our site. Once the payment has been validated, your order is registered.
You can pay your order online with your credit card (Carte Bleue, Visa, Eurocard / Mastercard). We accept payment by bank check for customers in mainland France exclusively. Checks must be made in euros and payable to COLOMBINE & ARLEQUIN. The order number must be indicated on the back of the check and the words "Internet order". The check must be sent to the following address: COLOMBINE & ARLEQUIN, 29 rue Tronchet, 75008 Paris.
The order will be shipped upon receipt of the check. COLOMBINE & ARLEQUIN retains the full ownership of the sold products until the perfect collection of the price, in principal, expenses and taxes included.
Deliveries and receptions
Delivery can only take place if the customer (in the order form), the ATOS payment center (payment agreement) and the company COLOMBINE & ARLEQUIN who reserves the right to refuse any order from a customer with whom there is a dispute over the payment of a previous or current order. COLOMBINE & ARLEQUIN does not deliver postboxes.
The products will be delivered to the address indicated by the Customer on the purchase order which can only be in the agreed geographical area. By default, invoices are sent to the e-mail address indicated by the Customer when they are registered.
Failure to comply with the procedures set out below, no complaint from the Customer will be accepted. For reasons of availability, an order can be delivered in several times to the Customer. The customer only pays for one delivery. If the Customer wants 2 places of delivery, he places 2 orders, with related delivery costs. The products are insured by us until delivery. The indicative delivery times are: 2-3 working days for metropolitan France; 6 working days for the countries of Europe and the DOM TOM; 8 working days for all other destinations. These deadlines are indicative and are subject to variations, especially during periods of high demand. The COLOMBINE & ARLEQUIN Company wishes to assure you that it will do its utmost to respect these deadlines and satisfy its customers. The delivery time is only indicative and a possible overrun can not give rise to any damage and interest, refusal of the goods or cancellation of the order. The amount of the transport costs is calculated according to the country of destination and the actual weight of the parcel according to the modalities defined by the carrier chosen by the company COLOMBINE & ARLEQUIN.
- Characteristics of the Colissimo system Tracking the POSTE The Customer is delivered to his home by his postman and signs a distribution slip acknowledgment of receipt. In case of absence, the Customer or the recipient of the product ordered receives a notice of passage of his postman, which allows him to withdraw the products ordered, at post office, for a period of fifteen days. The Customer is obliged to verify, in the presence of the postman or delivery person, the state of the packaging of the goods and its contents upon delivery. In the event that the Customer has any doubt of any nature whatsoever about the condition or content of his package, he is obliged: - to apply the procedure Colissimo (including report the damage due, all claims and reserves ) and to refuse the goods by immediately issuing a statement of anomaly to the postman (statement 170). - to report these incidents to the company COLOMBINE & ARLEQUIN. The Company COLOMBINE & ARLEQUIN can not be held responsible for the direct or indirect consequences of a cancellation of order or a delay of delivery for some reasons that it is and in particular in case of disturbance or strike of the postal services or transport and in general, in case of events beyond our control. In any case, and in accordance with the provisions of Article L. 121-20-3 of the Consumer Code, the products ordered will be delivered within a maximum of thirty days from the day following the day the Customer registered order, subject to full payment of the price.
In the event of delay of delivery compared to the date initially fixed, the Customer will have to announce it in writing (mail, fax, mail) with the company COLOMBINE & ARLEQUIN in order to improve the quality of service which can be proposed to him and of him allow an inquiry to be made to the carrier. An investigation with the carrier can take up to 21 working days. If during this period, the product is found, it will be immediately re-routed to the place of delivery designated in the order form.
On the other hand, if the ordered product is not found at the end of this period of 21 days of investigation, the company COLOMBINE & ARLEQUIN will carry out at his expenses to a new shipment of the products ordered by the Customer. In the event that the product ordered is no longer available, the company COLOMBINE &ARLEQUIN is held to refund the sums paid by the Customer. Refund is due in a maximum of 30 days. You will then be reimbursed by credit system (secure transaction) in case of payment by credit card, or by check in other cases. In case of product exchange, delivery costs will be borne by the Customer.
Satisfaction Guarantee-Return of Article
The products can be returned by the Customer under the following conditions: If a product does not suit you, you have 10 days from the receipt of the package to return it in perfect condition for resale, in its original condition (packaging , accessory), we must be informed beforehand by email of the intention of the customer for any return of product as well: and after validation of our customer service of this return, a Colissimo return slip will be sent by email to the customer so that it can print it, put it on the parcel and return to us this or these articles. COLOMBINE AND ARLEQUIN reserves the right to refuse any return that does not comply with the conditions mentioned above.
No refund will be made upon receipt of a damaged or opened product, tried, worn, or washed. If this condition has not been confirmed on the return form after agreement of the Company COLOMBINE s ARLEQUIN. All claims, requests for exchange or refund must be sent by mail at email@example.com or by post to: COLOMBINE AND ARLEQUIN, Customer Service 29 rue Tronchet 75008 Paris You can proceed to the exchange of the product (size, color or other model), or ask for a refund.
We will not re-charge transportation charges in the event of an exchange. All refunds are made within 30 days of returning the package. For countries outside the European Union, please specify to customs that this is a "return for non-compliance". Failure to comply with the procedure outlined above and the time limits indicated, the Customer can not make any claim for non-compliance or defect apparent products delivered, the products then being deemed to be compliant and free from any apparent defect. The company COLOMBINE & ARLEQUIN does not accept parcels sent by postage due. Any risk related to the return of the product is the responsibility of the Customer. The
company COLOMBINE & ARLEQUIN does not offer the possibility to request the exchange or refund of an item purchased through our website in the shop COLOMBINE & ARLEQUIN. Reservation of title The COLOMBINE & ARLEQUIN Company retain the full ownership of the sold products until the perfect collection of the price, in principal, expenses and taxes included.
Ownership of the website and personal data
All elements of the COLOMBINE & ARLEQUIN website are and remain the exclusive intellectual property of COLOMBINE & ARLEQUIN. Nobody is authorized to reproduce, exploit, rebroadcast, or use for any purpose whatsoever, even partially, elements of the site that are software, visual or sound. All texts, sketches, comments, illustrations, photos and images reproduced on the websites of the company COLOMBINE & ARLEQUIN are reserved under copyright as well as intellectual property and for the world. As such and in accordance with the provisions of the Code of Intellectual Property, only the use for private use subject to different or even more restrictive
provisions of the Code of Intellectual Property is permitted. Any other use constitutes infringement and is punishable under Intellectual Property. Any total or partial reproduction of the site COLOMBINE & ARLEQUIN is strictly prohibited. Any simple link or hypertext is strictly prohibited without the express written agreement of the company COLOMBINE & ARLEQUIN. Protection of personal data The personal information relating to buyers may be subject to automated processing. In accordance with the law "Informatique et Libertés" n ° 78-17 of January 6, 1978, the Customer has a right of access, rectification, opposition and suppression to the data concerning him with the company COLOMBINE & ARLEQUIN . For this it is sufficient to ask us by mail indicating your e-mail address, last name, first name, address. The company COLOMBINE & ARLEQUIN reserves the right to implement cookies in the computer visitors to its website. a cookie does not allow us to identify you. In general, it records information about the navigation of your computer on our site (the pages you visited, the date and time of the consultation, etc.) that we can read during your subsequent visits. In this case, it contains the information you have just provided us. Thus, you will not need, during your next visit, to fill again the form that we proposed to you. The company COLOMBINE & ARLEQUIN undertakes not to disclose to third parties the information provided by buyers and visitors to the site. These are confidential.
They will be used by its internal services for the processing of your order and only to strengthen and personalize the communication including letters and e-mails information.
In case of difficulties in the application of this contract, the buyer has the possibility, before any action in court, to seek an amicable solution including with the help of a professional association of the branch, a consumer association or any other advice of his choice. It is recalled that the search for the amicable solution does not interrupt the "short time" of the legal guarantee, nor the duration of the contractual guarantee. It is recalled that as a general rule and subject to the discretion of the Courts, compliance with the provisions of this contract relating to the contractual guarantee assumes that the buyer honors its financial commitments to the seller. The complaints or disputes will always be received with attentive benevolence, the good faith being always presumed in the one who takes the trouble to expose his situations. In case of dispute, the customer will first contact the company to obtain an amicable solution. These general conditions of sale are subject to French law, both for the substantive rules and for the rules of form. Only the French version of these general conditions of sale is opposable to the company COLOMBINE & ARLEQUIN. Applicable law and competent jurisdiction Sales of COLOMBINE ET ARLEQUIN products are subject to French law. Any dispute relating to the interpretation, execution or termination of the contract concluded between COLOMBINE & ARLEQUIN and the Client, even in the case of multiple defendants, will, failing amicable agreement, be the jurisdiction of the courts of Paris. For countries outside the European Union, the competent jurisdiction is the International Chamber of Commerce, 38 cours Albert 1er, 75008 Paris and the applicable law is the French law. Partial non-validity If one or more stipulations of the present General Conditions of Sale are held to be invalid or declared as such under a law, a regulation or following a final decision of a competent jurisdiction, the other stipulations will keep all their strength and reach.
The fact for one of the parties not to invoke a breach with the other party to any of the obligations referred to in these Conditions of Sale can not be interpreted for the future as a waiver the obligation in question.
Limitation of liability
The company COLOMBINE & ARLEQUIN can not be held responsible for non-performance of the contract in case of out of stock or unavailability of the product due to a case of major strength, disruption or total or partial strike including postal services and means transport and / or communications. The information given by the Customer when placing an order is binding on the latter: in the event of an error in the addressee's address, the seller can not be held responsible for the impossibility of delivering the order. product. We can not be held responsible for any seizure errors and their consequences. In this context, the costs incurred for the return of the order will be borne by the Customer. The company COLOMBINE & ARLEQUIN can not be held responsible for any indirect damage that may occur due to the purchase of products. The company COLOMBINE & ARLEQUIN can not be responsible for any loss of data, files. It is the Customer's responsibility to make all necessary backups. The company COLOMBINE & ARLEQUIN has, for all stages of access to the site, the ordering process, delivery or subsequent services, an
obligation of means. The responsibility of the company COLOMBINE & ARLEQUIN can not be held liable for any inconvenience or damage inherent to the use of the Internet, including a break in service, external intrusion or the presence of computer viruses, or any fact qualified force major. The photographs illustrating the products are not contractual. The company COLOMBINE & ARLEQUIN can not be held responsible for any errors including typographical or color difference "screen / reality". No party shall be liable for the total or partial non-performance of its obligations under this contract, if such non-performance is caused by an event constituting major strength. Will be considered as case of force majeure the events fulfilling the criteria fixed by the jurisprudence of the 2nd civil chamber of the Court of cassation.
The part invoking an event constituting major strength must notify the other part within five working days of the occurrence or threat of this event. The parties agree that they shall consult each other as soon as possible in order to jointly determine the execution of the order during the period of major strength. Archiving - Proof the company COLOMBINE & ARLEQUIN will archive the purchase orders and invoices on a reliable and durable support constituting a faithful copy in accordance with provisions of article 1348 of the Civil Code.
The computerized registers of the company COLOMBINE & ARLEQUIN will be considered by the parties as proof of communications, orders, payments and transactions between the parties.
To contact us, you can contact us:
By phone at 01.42.66.08.40 from Monday to Saturday from 9:30 to 19:30
By email by clicking on "Contact Us" or by sending us a message to: firstname.lastname@example.org
Or by mail to:
COLOMBINE ET ARLEQUIN
25 RUE TRONCHET 75008 PARIS