- Shipping and returns -

Shipping your package

Packages are generally shipped within 2 days of receipt of payment. They are shipped via COLISSIMO with a tracking number. Whatever delivery method you choose, we'll send you a link to track your package online. Shipping costs include preparation and packaging costs as well as postage. The preparation costs are fixed, while the transport costs vary according to the total weight of the package. We recommend that you consolidate all of your items into one order. We cannot combine two orders placed separately and shipping costs apply to each of them. Your package is shipped at your own risk, but special attention is paid to fragile items.

The dimensions of the boxes are appropriate and your items are properly protected.

Return of your package

For any product return, the item (s) must be returned to us in their original packaging (s) by Colissimo tracking in order to allow the parcel to be tracked to Colombine & Arlequin, 25 rue Tronchet, 75008 Paris. Return costs are the responsibility of the customer.
It is also possible to drop off at the store, 25 rue Tronchet, Paris 8, the item (s) to be exchanged for another product, this exchange can be carried out on site by presenting to the saleswomen, the purchase invoice that must be download from the site in "your account"
for a future refund if you request it, which will be credited to the credit card used to make your online purchase, no refund will be made directly at the store when depositing the item(s). Shipping fees wil not be refund.


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